Virtualization is helping both thriving, established businesses around the world, as well as budding entrepreneurs, cover certain expenses and also make their operations more efficient. The industry is becoming ever more sophisticated, with various virtual solutions being offered to businesses, from virtual office bundles, to telecom virtualization solutions. But can any company really benefit from such strategies? Research indicates that this is, indeed, true – especially for firms in the IT, digital, or publishing industries.
The State of Virtualization
According to Bloomberg Businessweek, there are several major benefits in virtualizing the offices and operations of a company. For one thing, such businesses are able to recruit top talent in their respective niche, without having to worry about relocation costs – working virtually allows great flexibility and renders remote work potentially limitless. Other costs, such as office rental, are sidestepped, since a distributed company can afford to only rent on the short and very short-term, as they may only need offices for business meetings and other such events. They can lease a smaller location, for a handful of employees out of their several hundred – as is the case with Automattic, the 123-employee company which manages the 23 million blogs hosted on the WordPress platform. Last but not least, by allowing employees to continue working from their home location, companies don’t need to pay them Silicon Valley-grade salaries, and can afford to adjust their pay to local levels.
Is Telecom Virtualization for You?
However, the concept of virtualization is neither new, nor fool-proof. It might often prove hard to maintain proper communication across the Internet, both with employees, as well as with prospective clients. This is where fixed-mobile convergence and PBX solutions step in. PBX stands for private branch exchange and is a service provided by telecom companies to corporate clients that need to maintain professional level telecom systems, while also saving on the often costly and time-consuming task of maintaining such a system. PBX encompasses the entire range of VoIP services, such as voice calls, voice mail, conference calls, faxing, etc.. There are several types of PBX services, as outlined below:
• Hosted PBX is used by companies which need access to voice communication services , but would rather hire the services of a provider, without having to subsequently worry about maintenance. They simply pay for such services and have all the maintenance handled by the provider.
• Managed PBX allows a company to use VoIP services with the needed hardware being hosted at their location. However, either the provider or a third, maintenance company handles equipment management issues for them.
• Virtual PBX is a form of hosted PBX, but one which solely relies on a web interface for management. Virtual PBX can be the most affordable solution for companies that want to avoid the complication of dealing with PBX hardware, while also enjoying all its benefits.
On the upside, hosted and virtual PBX solutions require a smaller initial investment of capital, since the beneficiary doesn’t rent or purchase any hardware. The network’s infrastructure, porting phone numbers, and handling tech support falls under the responsibility of the telecom operator which is hosting the PBX hardware. Indeed, that also means that you, the client, will be relying solely on the efficiency of their equipment, so the provider needs to be chosen wisely.